Pecuniarities

Reasons to turn away a customer because the aggravation and risk outweighs potential earnings.

How showing respect and being polite when dealing with authority figures could save you from disciplinary actions. Story of my encounter with a police officer who pulled me over concluded with him giving me a benevolent warning to slow down and wishing me a nice day.

Financial, health and moral reasons to slow down.

Due to issues with our wireless router, I am currently in the market for a lengthy and affordable ethernet cable so that I can work online on a laptop while Madoline does her artwork (as can be seen in our CafePress Shop) on our desktop computer.
Prior to leaving to run errands today, I checked Amazon.com’s [...]

Favors for Nice Customers
Here are some examples of our experience in dealing with customers in our business where we, as a business, decided to do one of our customers a favor in return for niceness on their part.
Example #1
We have a customer who has ordered costumes from us for her Great Dane twice before. She [...]

As mentioned previously in Part 1 of this series, It’s Business But It’s Also Personal, no matter how professional a business tries to be, we sometimes can’t help but be affected by the people we deal with because we are human. When a customer is nice to us, we are nice in return. In many [...]