20 Minutes Can Save $180 & Tips for Receiving Better Customer Service

A few months ago, I received a letter from our ISP Charter Communications. The good news was that everyone in our area who subscribes to their High Speed Internet was getting upgraded to the 5 Meg service and we would be surfing [I forget how many] times faster than dial-up. The bad news was that [...]

Business Decision: Turning Away a Customer

Reasons to turn away a customer because the aggravation and risk outweighs potential earnings.

It Saves to Be Nice Part 2: How to Be a Nice Customer

As mentioned previously in Part 1 of this series, It’s Business But It’s Also Personal, no matter how professional a business tries to be, we sometimes can’t help but be affected by the people we deal with because we are human. When a customer is nice to us, we are nice in return. In many [...]

Beware of Fake IRS (Internal Revenue Service) Phishing Email Scams

Now that tax time is coming around, I’ve noticed an increase in tax related scam emails in  my inbox and spam folder. They come in various forms with different sender names and subjects, claiming to be important notifications about your taxpayer account, your tax refund, and new this year, your economic stimulus or bailout check.
By [...]

It Saves to Be Nice Part 4: How to Save Money by Helping Businesses Keep Operating Costs Down

Being considerate of businesses’ operating costs can potentially save you money.

Honestly Frugal: the Ethics of Saving Money

A few days ago, I came across a thread on a forum where a member wrote about something dishonest she had done in order to save money. This individual was cleaning out her kitchen pantry and came across some jars of pasta sauce that she had gotten in a Buy One Get One Free sale [...]

It Saves to Be Nice Part 1: It’s Business But It’s Also Personal

When I decided to do an article on how being nice can save you money based on my own experiences in business and customer service (both as receiver and provider), I had intended it to be a single post. But the end result was over 2,100 words, and I figured the chance that even one [...]



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