Business Decision: Turning Away a Customer

Reasons to turn away a customer because the aggravation and risk outweighs potential earnings.

It Saves to Be Nice Part 4: How to Save Money by Helping Businesses Keep Operating Costs Down

Being considerate of businesses’ operating costs can potentially save you money.

Make Your January 1, 2009 Home Mortgage Payment Today to Cut Your 2008 Taxes

Making your mortgage payment due January 1st in December can lower your income tax bill come April.

It Saves to Be Nice Part 3: How Being Nice Pays Off

Favors for Nice Customers
Here are some examples of our experience in dealing with customers in our business where we, as a business, decided to do one of our customers a favor in return for niceness on their part.
Example #1
We have a customer who has ordered costumes from us for her Great Dane twice before. She [...]

It Saves to Be Nice Part 2: How to Be a Nice Customer

As mentioned previously in Part 1 of this series, It’s Business But It’s Also Personal, no matter how professional a business tries to be, we sometimes can’t help but be affected by the people we deal with because we are human. When a customer is nice to us, we are nice in return. In many [...]

It Saves to Be Nice Part 1: It’s Business But It’s Also Personal

When I decided to do an article on how being nice can save you money based on my own experiences in business and customer service (both as receiver and provider), I had intended it to be a single post. But the end result was over 2,100 words, and I figured the chance that even one [...]

Booking Flights Early Could End Up Costing More

For years, savvy travelers have been booking flights as many as 6 months ahead of time to take advantage of early booking discounts. This year, however, what used to be a smart move could end up costing travelers more money as airlines begin to cut back and cancel flights this fall. According to Airline Cuts [...]



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