Business Decision: Turning Away a Customer
Reasons to turn away a customer because the aggravation and risk outweighs potential earnings.
Reasons to turn away a customer because the aggravation and risk outweighs potential earnings.
Being considerate of businesses’ operating costs can potentially save you money.
Making your mortgage payment due January 1st in December can lower your income tax bill come April.
Favors for Nice Customers
Here are some examples of our experience in dealing with customers in our business where we, as a business, decided to do one of our customers a favor in return for niceness on their part.
Example #1
We have a customer who has ordered costumes from us for her Great Dane twice before. She [...]
As mentioned previously in Part 1 of this series, It’s Business But It’s Also Personal, no matter how professional a business tries to be, we sometimes can’t help but be affected by the people we deal with because we are human. When a customer is nice to us, we are nice in return. In many [...]
When I decided to do an article on how being nice can save you money based on my own experiences in business and customer service (both as receiver and provider), I had intended it to be a single post. But the end result was over 2,100 words, and I figured the chance that even one [...]
For years, savvy travelers have been booking flights as many as 6 months ahead of time to take advantage of early booking discounts. This year, however, what used to be a smart move could end up costing travelers more money as airlines begin to cut back and cancel flights this fall. According to Airline Cuts [...]
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